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STORE POLICY

Customer Care

For warranty information and return policy details, please refer to the documents included with your ArcPro welding sleeves purchase or visit our website.

 

We strive to respond to all customer inquiries within 24 business hours.

By providing multiple contact methods, clear return and warranty information, and setting expectations for response times, you can ensure your customers have a positive experience with ArcPro welding sleeves and your customer care service.

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  • Live Chat (optional): Consider offering live chat functionality on your website for real-time customer support.

  • Social Media: Provide links to your ArcPro social media pages ( Facebook, Instagram, @arcprogear ) where customers can message you with inquiries.

Privacy & Safety

At ArcPro, we respect your privacy. We collect minimal information necessary to process your orders and deliver a positive customer experience. This information may include:

  • Billing and shipping address

  • Email address

  • Phone number (optional)

  • Payment information (securely transmitted)

We will never share your personal information with third parties for marketing purposes without your explicit consent. We use industry-standard security measures to protect your data.

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ArcPro welding sleeves are designed to prioritize welder safety and comply with relevant safety standards. Here's some key information:

  • Material and Certifications: Clearly state the welding sleeve material and any certifications it meets (e.g., flame retardant standards).

  • Safety Features: Highlight any specific safety features of your ArcPro sleeves, such as reinforced seams, extended length for heat protection, or breathable materials.

  • Warning Labels: Mention if your welding sleeves include warning labels reminding users of proper welding safety practices.

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 ArcPro welding sleeves are a part of a welder's safety gear system and should always be used in conjunction with other appropriate personal protective equipment (PPE) as recommended by safety standards and regulations.

 

Additional Information:

Wholesale Inquiries

Highlight the benefits of becoming an ArcPro reseller:

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  • High-demand product: "ArcPro welding protection gear is a popular choice among welders due to its superior durability, unmatched comfort. Become a reseller and capitalize on this growing demand!"

  • Attractive profit margins: "We offer competitive wholesale pricing on ArcPro products, ensuring healthy profit margins for our resellers."

  • Marketing and sales support: "Benefit from our comprehensive marketing and sales support programs, including co-branded marketing materials. We'll help you drive sales of ArcPro in your target market."

  • Dedicated account manager: "Gain access to a dedicated account manager who will provide personalized support and answer any questions you may have."

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  •  "Become an ArcPro reseller today! Fill out our quick application form  to get started." or "Contact our wholesale team at sales@arcprogear.com to learn more about the benefits of partnering with ArcPro."

Payment Methods
Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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